Majenta Solutions Helpdesk Support Services offers access to our technical experts Monday to Friday 9am-5pm (excluding bank holidays) by telephone, email and our web-based Majenta Solutions Customer portal. All Helpdesk queries are subject to a guaranteed Service Level Agreement (SLA) based on the assigned issue priority level.
At Majenta Solutions we recognise that support needs vary from customer to customer. That’s why we’ve created a comprehensive range of Helpdesk Support packages and pricing options. Whichever package you choose, you’ll beneﬁt from a host of value added features and dedicated support from the Majenta Solutions Helpdesk Support team.
To find out more about Helpdesk Support Services please get in-touch.
"We’ll be giving you guys 9 and 10’s"
"The Majenta team always goes the extra mile for us, especially when we need urgent advice or support. They understand the complex nature of our business too. That knowledge, combined with a progressive, ‘can do’ approach is particularly evident when helping us to realise the true potential of Autodesk Moldflow."
"Majenta Solutions went to great lengths to help tailor a solution to our specific requirements."